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Pitney Bowes Support
"Clear fold plate" error on the Relay 2500, 3500, and 4500
"Clear fold plate" error on the Relay 2500, 3500, and 4500
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
The inserter displays the message "Clear fold plate."
Cause
Material was detected inside the fold plate indicated on the display.
Resolution
Remove the fold plate and check for any material
Install fold plate
UPDATED: October 27, 2020
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