"Close cover" message on the Relay 2500, 3500, and 4500

Learn how to resolve "Close cover" message on the Relay 2500, 3500, and 4500.

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Close cover."

Cause

Cover indicated is not fully closed.

Resolution

Close the indicated cover and restart the inserter.

UPDATED: June 08, 2021

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