"Fold plates not set" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Fold plates not set" message on the Relay 2500, 3500, and 4500.
Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
The inserter displays the message "Fold plates not set."
Cause
The fold plates have not set to the correct position.
Resolution
- Remove fold plates and check for any material
- Install the fold plates and restart the inserter
UPDATED: June 29, 2021
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