"Check last mailpiece" message on the Relay 2500, 3500, and 4500
Learn how to resolve "Check last mailpiece" message on the Relay 2500, 3500, and 4500.
								
                            Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
                                                    The inserter displays the message "Check last mailpiece."
                                                
                                              
                                            
                                            
                                              
                                                Cause
                                                    Envelope has failed to open.
                                                
                                              
                                            
                                            
                                            
                                             
                                            
                                              
                                                Resolution
- Check the envelopes are loaded correctly
- Reload the envelopes and restart machine
UPDATED: June 29, 2021