"Check inverter" message on the Relay 2500, 3500, and 4500

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Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays a "Check inverter" message.

Cause

Envelope inverter unit has not set to its correct position.

Resolution

  1. Open the inverter cover and check for material
  2. Close the cover and restart

UPDATED: June 29, 2021