"Stream feed check stacker" message on the Relay 2500, 3500, and 4500

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Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Stream feed check stacker."

Cause

The inserter detected two sheets fed together from the feed tray indicated.

Resolution

  1. Remove the stream feed from the stacker.
  2. Reload and restart the inserter.

UPDATED: November 02, 2020