Finding the MAC address for wired and wireless networks on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Print this support article
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

The MAC address is the network identifier for the device. IT uses it to allow the device onto the network.

Your device contains two MAC addresses: One for wireless connections and one for wired connections.

Locating the MAC address for wireless connections

  1. Tap Settings.
    settings-icon
  2. Tap Wi-Fi.
  3. The MAC address appears above the list of wireless networks.
    wifi-list_500x295

Locating the MAC address for wired connections

  1. Tap Settings.
    settings-icon
  2. Tap Wired (Ethernet).
  3. Tap Check Network. The Checking Network Connection screen appears.
  4. Tap View Details in the Connected to wired network box when the test finishes.
    View details of network checking
    The MAC address appears:
    Wired network MAC address
  5. Tap X to close this window.
  6. Tap Close, then the back arrow to return to the Home screen.

If the MAC address does not appear, try these steps:

  1. Tap Settings.
    settings-icon
  2. Scroll down to the Advanced Device Options section and tap About this C-Series.
  3. Scroll down to the Base Network Info section to locate the MAC Address.
    Base MAC Address
  4. Tap Cancel to return to the Home screen.

UPDATED: August 25, 2021