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Voiding a FedEx or UPS label in the PitneyShip mobile app

You can void a UPS and FedEx shipping label so that its cost will not be applied to your UPS or FedEx invoice. This applies to UPS and FedEx only. For USPS, you must request a refund.

Products affected: PitneyShip® mobile app

You can void a UPS or FedEx shipping label so that its cost will not be applied to your invoice. This applies to UPS and FedEx only. For USPS, you must request a refund.

  1. Tap More > History.
  2. Tap the shipment for which you wish to request a refund.
  3. Tap the 3 dots menu in the upper right.
  4. Tap Void Label.
  5. Check the box and tap Continue.

UPDATED: October 11, 2023