Tracking a shipment in the PitneyShip Mobile App

You can use the PitneyShip Mobile App to track shipments that you have created in PitneyShip, as well as any package for which you have a tracking number.
Products affected: PitneyShip™ Mobile App

You can use PitneyShip Mobile App to track shipments that you have created in PitneyShip, as well as any package for which you have a tracking number.

To track a shipment that was sent through PitneyShip:

  1. If the shipment you wish to track is listed under History or Watch on the Home screen, tap on it there.
    Tip: Swipe down on the History or Watch tabs to refresh the list.
  2. If the shipment you wish to track is not listed under History or Watch, tap More > History, then tap on the package you wish to track.

To track a package for which you have a tracking number:

  1. On the Home screen, enter the tracking number in the Find a Package field.
  2. To speak the tracking number instead of typing it, tap the microphone icon in the Find a Package field and say the tracking number.
  3. Tap the search button on the phone's keyboard.
  4. If you have a barcode, tap the camera icon in the Find a Package field and point the phone's camera at the barcode. The tracking details automatically appear.

UPDATED: August 19, 2022

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