If you are using an external accounting system such as Business Manager or Total Meter Reporting, you need to upload your postal and transactional information to Pitney Bowes. You can do this by selecting the Manage Accounts button in the Mailing tile on the Home screen.
Upload this information prior to synchronization to ensure that Business Manager can obtain the most current data from your mailing and shipping system. If you upload postal and transactional data periodically throughout the day it will reduce the overall upload time.
Important: If the meter is unable to connect to the Pitney Bowes Data Center, check to make sure there are no connection issues.
Refer to your Business Manager User Guide for more information about synchronization.
If you require additional assistance, contact technical support. Please have your model and serial number ready.
UPDATED: February 23, 2021