Resolve error code 94 "Stream feed: K, M" on the DI900, DI950, Relay 5000, Relay 8000 and more
Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000
Issue
The inserter displays error code 94 Stream feed: K, M and will not run.
Cause
Sheets are feeding out of the top tray on the High Capacity Sheet Feeder (HCSF) without a gap between them.
Resolution
- Remove any partially-fed material from the feed trays.
- Press Clear Deck to remove any material that is still in the system.
- Fan the material to keep items from sticking together.
- Verify that the correct material is loaded into tray K or M.
Note: To check the loading directions, select Loading Directions and Pre-Run Adjustments on the job screen.
- Verify that the side guides are set correctly. There should be approximately 1/8th inch on either side of the material.
UPDATED: June 29, 2021
