Screen is blank or black on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
The SendPro C Lite, SendPro C, SendPro+, SendPro C Auto is turned off or does not have power.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
The screen is blank or black.
Power related issues.
You may be able to restore the display by restarting your device. Follow these steps to perform a safe restart.
- Unplug the power cord. The screen turns off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord directly back into a wall outlet. Check that the wall outlet is working correctly.
- Quickly tap and release the power button to turn the device back on.
If you need further assistance, please contact us.
UPDATED: March 30, 2023