Clear any material stalled in the vertical envelope transport section of your inserter.
Follow these steps to clear material from the vertical envelope transport section of your inserter:
- Squeeze the two blue handles.
- Remove any stalled envelopes. Due to the tight clearance, it is easier to remove envelopes one at a time.
- After removing any material, open the door on the back of the high capacity envelope feeder (HCEF)
and check for and remove any additional stalled pieces.
If material stalls in this area frequently, adjust the HCEF separator gap.
Use the Contact Us
options below if you need further assistance. Have your model and serial number ready.
UPDATED: September 21, 2020