Uploading a new graphic on the Connect+ Series and SendPro P-Series

Print this support article
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
Before you begin:
  • Graphics may be color or black and white. Files must be in .bmp, .jpg, .gif or .png format and may not be larger than 12MB. 
  • Graphics must be between 0.5 inches - 6.0 inches in length and .0.867 inches in height.
  • Upload graphics via your PC. Do not use your meter for this process.
  1. Sign in to your account.
  2. In the Your Products section, select the Connect+/SendPro P-Series meter for which you wish to upload a graphic.
  3. From the Popular Tasks menu, select My Graphics.
  4. Select the product(s) on which you wish to use the graphic.
  5. Select Start Creating New MyGraphics.
  6. Accept the terms and conditions.
  7. Select the Text Only or Image + Text.
  8. Select Browse my computer.
  9. Select the image file from your computer.
  10. Select the desired graphic size.
  11. Select Next.
  12. Customize your image in the MyGraphics™ designer.
  13. Select Next to preview your graphic.
  14. Select Upload now.
The file should be ready for download onto your meter in 15 minutes. To download it, press Rates and Updates from the home screen to download your graphic.

If you need further assistance, please use the Contact Us options below.

UPDATED: August 14, 2021