Invalid page layout issues on the Connect+ series and SendPro P
Learn how to resolve invalid page layout issues on the Connect+ series and SendPro P
Products affected: Connect+ 500W®, Connect+ 1000®, Connect+ 2000®, Connect+ 3000®, SendPro™ P1000, SendPro™ P1500, SendPro™ P2000, SendPro™ P3000
Issue
There are issues with the page layout on the Connect+® / SendPro® P meter.
Cause
There is an issue with the meter.
Resolution
A reboot may resolve the issue. Follow these steps for a safe restart:
- Select the Gear icon from the lower right corner of the home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop up.
- Wait for the screen to go black and the blue light on the front to go out. This may take several minutes.
- After everything has been off for 10 seconds, press the power button to power back up.
UPDATED: August 14, 2021
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