Printing a test pattern on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Print a test pattern to see if the printhead is working properly or if you have enough ink in the cartridge.

  1. Tap Settings.
    settings-icon
  2. Scroll down and tap Mail Printer Maintenance.
  3. Tap Print Test Pattern.
  4. Insert the envelope into the device when the message "Print a Test Pattern?" appears.
  5. Examine the pattern printed on the envelope:
    • Tap Done if the lines are unbroken and match the "Good" test pattern shown on the display.
    • Tap Clean Print Nozzle if the test pattern has missing or incomplete lines
      • Once the cleaning operation completes, you must print another test pattern.
      • If this new pattern still has broken or missing lines, you may need to replace the ink cartridge or clean or replace the printhead.
      • If you see no improvement in print quality, do not repeat the cleaning, as cleaning the print nozzles consumes ink.

test-pattern-good_315x114

Good Test Pattern

test-pattern-bad_312x113

Bad Test Pattern

UPDATED: August 14, 2021