Replacing the ink cartridge on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Replace the ink cartridge when the low ink warning appears to ensure your device is in optimal working condition.

To learn how to replace an ink cartridge, watch this video or follow the steps below:

  1. Tap Settings.
    Settings icon
  2. Scroll down and tap Mail Printer Maintenance or Envelope Printer Maintenance.  
  3. Tap Install Ink.
  4. Lift the top cover. The ink cartridge moves to the front position.
  5. Remove the ink cartridge as shown on the label next to the cartridge holder.
    Ink cartridge installation label
  6. Insert the new ink cartridge then close the ink cartridge guard.
    Installing ink cartridge
  7. Close the top cover.
    Closing the top cover
  8. The cartridge repositions itself and the Mail Printer Maintenance or Envelope Printer Maintenance screen appears.
  9. Print a test pattern to ensure that your ink cartridge installs properly.
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UPDATED: September 14, 2021