Zeroing the scale on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Zero the scale to set the weight to zero.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Zero the scale to set the weight to zero.

Make sure there is nothing on the scale when you zero it.
  1. Tap Print on Envelopes on the Home screen.
  2. Tap Weight.

Weight button for printing postage

  1. Tap Scale on the weighing method screen.
  2. Tap Zero Scale.
  3. Tap Cancel to return to the Print on Envelopes screen.

UPDATED: 11 April 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)
1-877-213-7284
Mon-Fri, 8am - 8pm ET