Error 7 on the DM100i-DM475 and DM Infinity
Error 7 occurs when your meter does not refill. Restart your meter to resolve this issue.
Products affected: DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, DM450C™, DM475™ and DM Infinity
Issue
The meter displays error code 7 and does not refill.
Cause
There was an issue refilling your meter.
Resolution
Error 7 occurs when your meter does not refill. Restart your meter to resolve this issue.
- Unplug the power cord
- Wait three minutes
- Plug the power cord back in, ensuring that it is plugs directly into a wall outlet
- Connect to add postage or download updates
UPDATED: May 06, 2021