"Paper short" message on the Relay 2500, 3500, and 4500

Learn how to resolve "Paper short" message on the Relay 2500, 3500, and 4500.

Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500

Issue

The inserter displays the message "Paper short."

Cause

The inserter detected that the material used is too short in length.

Resolution

  • Check the actual material length matches the length displayed
  • If correct, request another trial piece

UPDATED: June 07, 2021

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