"System error power down" message on the Relay 2500, 3500, and 4500
Learn how to resolve "System error power down" message on the Relay 2500, 3500, and 4500.
								
                            Products affected: Relay™ 2500, Relay™ 3500, Relay™ 4500
Issue
                                                    The inserter displays the message "System error power down."
                                                
                                              
                                            
                                            
                                              
                                                Cause
                                                    A fault has been detected in the main software.
                                                
                                              
                                            
                                            
                                            
                                             
                                            
                                              
                                                Resolution
- Switch the inserter off and on and retry.
- If the problem persists, call for Service.
UPDATED: June 07, 2021