"Postage refill for labels failed!" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

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Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)


The message "Postage refill for labels failed!" appears while adding funds for shipping. The problem is seen during installation.



Adding shipping funds is currently not available for your account during the install process.


Press Continue and complete the install process.

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UPDATED: August 14, 2021