"Postage refill for labels failed!" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Applies to all the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

The message "Postage refill for labels failed!" appears while adding funds for shipping. The problem is seen during installation.

enter-postage-refill-amount

Cause

Adding shipping funds is currently not available for your account during the install process.

Resolution

Press Continue and complete the install process.

If you need further assistance, please contact us.

Related topics

 

UPDATED: March 11, 2022

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