Crooked or shingled folds in the pre-fold accumulation area on the DI900, DI950

Follow these steps to resolve crooked or shingled folds in the pre-fold accumulation area on the DI900, DI950
Products affected: DI900™ and DI950™

Issue

Jams and crooked folds may start in a different area of the machine than where the issue is initially discovered. Check upstream areas of the machine for possible sources of the problem.

DI900-diagram_500x176

Crooked or shingled folds in the pre-fold accumulation area.

DI900-crunchDI900-crooked

Cause

Belts are coming off the roller.

Resolution

Open the cover to properly remove jams. Belts can come off their roller if you remove jams improperly by pulling paper out.

If you need further assistance, please contact us.

UPDATED: March 11, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)