Skip to main content
Related Search Topics: Features & Settings Printing Installation, Setting Up & Drivers
Print this support article

Resolving an Exception when installing or uninstalling the Mac CUPS Driver for the PB-SP100 Printer

An exception error occurs when installing or uninstalling the mac CUPS driver for the PB SP-100 Printer.

Products affected: PB-SP100

Issue

An exception error occurs when installing or uninstalling the mac CUPS driver for the PB SP-100 Printer.

Cause

This error is seen on Macs running OS 10.14.5 or later and is caused by updated software.

Resolution

  1. When the message "Software_PBSP100CupsDrv_MAC_v1.0.0_Installer.pkg" can't be opened because Apple cannot check it for malicious software shows, Click OK.

sp-100-mac-exception-1-error-message

  1. Open System Preferences and click Security & Privacy.

sp-100-mac-exception-2-security-privacy_500x438

  1. Click Open Anyway button.

sp-100-mac-exception-3-open-anyway_500x427

  1. Click Open.

sp-100-mac-exception-4-open

UPDATED: August 14, 2021