Products affected: SendSuite® Live, SendPro® Enterprise
When voiding a PB Shipping API label, the message "PB Shipping API 1000033 Unauthorized API Access for Given Credentials" is displayed.
Due to the funding resource, voiding is not supported by the carrier.
To receive a refund please follow the Refund Instructions for USPS Instant Online Postage (IOP), Pitney Bowes Shipping API, and SendPro Enterprise Stamps.
UPDATED: June 03, 2021