"Starting Oracle" message appears and the screen freezes on the SendPro MailCenter, SendPro P Series or Connect+ Series
Wait for up to twenty minutes if the message "Starting Oracle" appears.
Products affected: SendPro® MailCenter, SendPro® P Series, Connect+® Series
Issue
The message "Starting Oracle" appears and the screen freezes. The meter will not start.
Cause
An internal software error has occurred.
Resolution
- Wait at least 20 minutes to see if the meter starts up.
- If the meter fails to start up, please chat with us.
UPDATED: November 09, 2026