Skip to main content

"Transaction Upload Due" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

print
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

The device displays "Transaction Upload Due."

You will be able to run mail, but you will need to upload transactions soon.

Cause

You need to upload transactions.

Resolution

  1. Tap Settings on the toolbar.
    Settings icon
  2. Scroll down to the Envelope Printer Settings section. 
  3. Tap Sync Transaction Data or Sync USPS Transaction Data.
If you need further assistance, please use the Contact Us options below.

UPDATED: January 15, 2021

Contact Us
Live Chat
Open Now Mon - Fri, 8am - 8pm ET Sales team hours are 8am - 6pm ET
Live Chat
Live Chat is currently unavailable. Chat is available Mon - Fri, 8am - 8pm ET
Create a case
Submit support requests (Sign in required)
Phone 1-800-522-0020
Mon-Fri, 8am - 8pm ET