Resolve error code 130 "Remove material from: Letter Entry Area, Letter Transport Area" on the DI900, DI950, Relay 5000, Relay 8000 and more

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Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000


The inserter displays error code 130 Remove material from: Letter Entry Area, Letter Transport Area and will not run.


There is a jam in the flat sealer.


  1. Remove any partially- fed material from the feed trays.
  2. Open the Flat Sealer door.
  3. Remove any material or debris.
  4. Close the tower door.
  5. Press Clear Deck to remove any material that is still in the system.
  6. Fan the material to keep items from sticking together.
  7. Verify that the correct material is loaded.
Note: To check the loading directions, select Loading Directions and Pre-Run Adjustments on the job screen.

UPDATED: August 14, 2021