All Reference Fields not added to FedEx Label in SendPro Enterprise

Learn how to resolve an issue where all Reference Fields not added to FedEx Label in SendPro Enterprise.
Products affected: SendPro® Enterprise

Issue

When adding Reference Fields to a FedEx Label, SendPro® Enterprise does not add all of the Reference Fields to the FedEx Label.

Cause

Not stated

Resolution

These FedEx Web Services values will appear as follows:
  • CUSTOMER_REFERENCE = SendPro Enterprise Shipper Reference field - Customer Reference will appear on both Express and Ground labels as well as Express and Ground invoices.
  • P_O_NUMBER = SendPro Enterprise Field Reference One - PO Number will appear on both Express and Ground labels as well as Express and Ground invoices.
  • INVOICE_NUMBER = SendPro Enterprise Field Reference Two - The Invoice Number will appear on Express and Ground labels, but only Express Invoices.

UPDATED: June 15, 2021

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