Flashing red light on the Brother QL-1050 or 1E28 label printer used with SendPro Online

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Products affected: SendPro® Online

Issue

The red light is flashing on the Brother QL-1050 or 1E28 label printer.

Cause

Several different issues can cause the red light to flash.

Resolution

Solution 1: Ensure that the printer cover is closed tightly

If the issue is not resolved, try solution 2.

Solution 2: Ensure that you are using the correct roll

The correct roll for the Brother QL-1050 or 1E28 label printer is DK-1241.

If the issue is not resolved, try solution 3.

Solution 3: Reinstall the paper roll

For instructions, see Installing the roll in the Brother QL-1050 or 1E28 printer for SendPro Online.

If you need further assistance, please use the Contact Us options below.

UPDATED: August 14, 2021