Flashing red light on the Brother QL-1050 or 1E28 label printer in PitneyShip, PitneyShip Pro, or SendPro Online
Several different things can cause the red light to flash on the Brother QL-1050 or 1E28 printer.
Products affected: SendPro® Online, PitneyShip™, PitneyShip™ Pro
Issue
The red light is flashing on the Brother QL-1050 or 1E28 label printer.
Cause
Several different issues can cause the red light to flash.
Resolution
- Solution 1: Ensure that the printer cover is closed tightly
- Solution 2: Ensure that you are using the correct roll
- Solution 3: Reinstall the paper roll
Solution 1: Ensure that the printer cover is closed tightly
If the issue is not resolved, try solution 2.
Solution 2: Ensure that you are using the correct roll
The correct roll for the Brother QL-1050 or 1E28 label printer is DK-1241.
If the issue is not resolved, try solution 3.
Solution 3: Reinstall the paper roll
For instructions, see Installing the roll in the Brother QL-1050 printer.
If you need further assistance, please contact us.
UPDATED: December 15, 2022