Flashing red light on the Brother QL-1050 or 1E28 label printer used with SendPro Online or PitneyShip

Several different things can cause the red light to flash on the Brother QL-1050 or 1E28 printer.
Products affected: SendPro® Online, PitneyShip™

Issue

The red light is flashing on the Brother QL-1050 or 1E28 label printer.

Cause

Several different issues can cause the red light to flash.

Resolution

Solution 1: Ensure that the printer cover is closed tightly

If the issue is not resolved, try solution 2.

Solution 2: Ensure that you are using the correct roll

The correct roll for the Brother QL-1050 or 1E28 label printer is DK-1241.

If the issue is not resolved, try solution 3.

Solution 3: Reinstall the paper roll

For instructions, see Installing the roll in the Brother QL-1050 printer.

If you need further assistance, please contact us.

UPDATED: April 25, 2022

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