Flashing red light on the Brother QL-1100, 1E44, or QL-1110NWB label printer used with SendPro Online or PitneyShip

Several different things can cause the red light to flash on the Brother QL-1100, 1E44, or QL-1110NWB label printer.
Products affected: SendPro® Online, PitneyShip™

Issue

The red light is flashing on the Brother QL-1100, 1E44, or QL-1110NWB label printer.

Cause

Several different issues can cause the red light to flash.

Resolution

Solution 1: Ensure that the printer cover is closed tightly

If the issue is not resolved, try solution 2.

Solution 2: Ensure that you are using the correct roll

The correct roll for the Brother QL-1100 or QL-1110NWB label printer is DK-1247 (Pitney Bowes part #SL-DK-1247).

If the issue is not resolved, try solution 3.

Solution 3: Reinstall the paper roll

For instructions, see the QL-1100 operator guide.

If you need further assistance, please contact us.

UPDATED: May 04, 2022