Flashing red light on the PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer

Learn how to resolve a flashing red light on the PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer.
Products affected: PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer, SendPro® Online, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The left LED on the printer's cover is solid red and the right LED is either off, flashing red, solid orange or flashing orange. 

Cause

Several different issues can cause the red light to flash.

Resolution

Solution 1: Firmly push down on each front corner of the cover to ensure that the cover is tightly closed.

If the issue is not resolved, try solution 2.

Solution 2: Ensure that you are using the correct roll

The correct roll for the PB SP-100, 1E42, 1E47, 1E48, or 1E51 label printer is 6WB-F.

If the issue is not resolved, try solution 3.

Solution 3: Reinstall the paper roll

See Changing the Label Roll on the PB-SP100 Printers.

If you need further assistance, please contact us.

UPDATED: September 29, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)