Flashing red light on the PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer

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Products affected: PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer, SendPro® Online, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The right LED on the printer's cover is flashing red and the left LED is solid red.

Cause

Several different issues can cause the red light to flash.

Resolution

Solution 1: Ensure that the cover is tightly closed

If the issue is not resolved, try solution 2.

Solution 2: Ensure that you are using the correct roll

The correct roll for the PB SP-100, 1E42, 1E47, 1E48, or 1E51 label printer is 6WB-F.

If the issue is not resolved, try solution 3.

Solution 3: Reinstall the paper roll

See Changing the Label Roll on the PB-SP100 Printers.

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UPDATED: October 26, 2021