Flashing red light on the PB-SP100 (1E47, 1E48, 1E51, or 1E53) label printer
Learn how to resolve a flashing red light on the PB-SP100 (1E47, 1E48, 1E51, or 1E53) label printer.
Products affected: PB-SP100, 1E47, 1E48, 1E51, or 1E53 label printer, SendPro® Online, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00), PitneyShip™, PitneyShip™ Pro
The left LED on the printer's cover is solid red and the right LED is either off, flashing red, solid orange or flashing orange.
Several different issues can cause the red light to flash.
Solution 1: Firmly push down on each front corner of the cover to ensure that the cover is tightly closed.
If the issue is not resolved, try solution 2.
Solution 2: Ensure that you are using the correct roll
The correct roll for the PB SP-100, 1E42, 1E47, 1E48, or 1E51 label printer is 6WB-F.
If the issue is not resolved, try solution 3.
Solution 3: Reinstall the paper roll
See Changing the Label Roll on the PB-SP100 Printers.
If you need further assistance, please contact us.
UPDATED: December 21, 2022