Resolve error code 89 "Check Feeder Setup: J, L" on the DI900, DI950, Relay 5000, Relay 8000 and more

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Products affected: DI900™, DI950™, Relay™ 5000, Relay™ 6000, Relay™ 7000, Relay™ 8000


The inserter displays error code 89 Check Feeder Setup: J, L and will not start.


The upper tray on the High Capacity Sheet Feeder (HCSF) is not raising or lowering correctly.


  1. Remove any partially-fed material from the feed trays.
  2. Verify that the tray is not overloaded. Material should not be stacked passed the MAX line.
  3. Press Cancel to clear the error.
  4. Press Clear Deck to remove any material that is still in the system.
  5. Verify that the correct material is loaded for this job.
Note: To check the loading directions, select Loading Directions and Pre-Run Adjustments on the job screen.

UPDATED: June 29, 2021