Issue
The machine is displaying error code E103 Reseat Fold Plate. Check that it is fully inserted. and will not run.
Cause
Fold plate 1 is not inserted.
Resolution
- Remove fold plate 1. Fold plate 1 is the one on the right.
- Push both blue levers outward and pull up on the fold plate.
- Reinsert the fold plate one back into the machine.
- Press Trial Piece to test that the error is resolved.
If the error returns, reboot the folder with the fold plate inserted:
- On the lower left side, turn the machine off using the switch.
- Remove fold plate 1.
- Push both blue levers outward and pull up on the fold plate.
- Reinsert the fold plate one back into the machine securely.
- Turn the machine back on.
- Press Trial Piece to test that the error is resolved.
If the issue is not resolved, contact client support. Please have your model number ready.
UPDATED: September 01, 2017