Resolve "Error number 3146. Database error. ODBC call failed." when closing Business Manager

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Products affected: Business Manager

Issue

When closing Business Manager, the message "Error number 3146. Database error. ODBC call failed." is displayed.

Cause

There is a connection issue with the Windows ODBC link.

Resolution

If you experience this issue, contact client support.

UPDATED: March 24, 2017