Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
The Connect+® / SendPro™ P-series displays error code 0199-61-0008 "AP plugin startup error".
The internal meter software has encountered an error.
To resolve this issue, reboot the machine:
- Select the gear from the lower right corner of the home screen.
- Select Shut Down from the menu.
- Select Shut Down on the pop-up.
- Wait for the screen to go black and the blue light on the front to turn off. This may take several minutes.
- After everything has been off for 10 seconds, press the power button to turn the machine back on.
UPDATED: June 14, 2021