Error 03114100E4 (PE0 Not Ready) on the Connect+ series and SendPro P
Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000
Issue
Your machine displays error code 0311-41-00E4: PE0 Not Ready and does not print.
Cause
Your print engine firmware may need to be updated.
Resolution
Follow these steps to troubleshoot your error:
- Check for updates.
- Select Rates & Updates from the Home screen.
- Select Download Updates if updates are found.
- Proceed to Step 2 if no updates are listed.
- Select Install Updates.
- Select Rates & Updates from the Home screen.
- Restart your machine.
- Select the Gear from the lower right corner of the Home screen.
- Select Shut Down.
- Select Shut Down.
- Wait for the screen to go black and your Power button's blue light to go out.
- Wait 10 seconds.
- Press the Power button to power your machine back up.
UPDATED: March 19, 2020
