The Connect+® / SendPro™ P displays error codes 0311-41-00D2, 03114100CE with the message "Mailpiece jam in printer area" and will not print.
The Connect+ / SendPro P has detected a jam.
Clear the mail path:
- Open the front cover.
- Open all blue-handled jam releases.
- Remove all mail pieces and debris from the mail path.
- Blow non-flammable canned air onto the envelope feed deck, working from the left side of the machine to the exit.
- Close all blue-handled jam releases.
- Close the front cover.
If the issue is unresolved please use the Contact Us
options below. Have your model number ready.
UPDATED: October 14, 2020