Screen is on but the power light turns off on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto
The screen must shut down before normal operation can take place:
- Unplug the device.
- Leave the screen on until the internal battery dies (5 - 6 hours).
- Plug the device back in.
- Wait one hour for the battery to charge.
- Press the power button to turn the device on.
Important: When turning off the device, wait for the 10-second timer to complete, then tap anywhere on the screen.
If you need further assistance, please contact us.
UPDATED: December 30, 2022