Home screen does not appear when turning on the SendPro C Lite, SendPro C, SendPro+
Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)
Issue
The Home screen does not appear when turning on the device.
Cause
Not stated
Resolution
- Unplug the power cable. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.
- Quickly tap and release the power button to turn the meter back on.
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UPDATED: August 14, 2021
