UPS labels return address cut-off on the Connect+ Series and SendPro P

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Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000


The top and bottom of UPS labels are being cut off when using a QL-1050 label printer.


The return address on a UPS label printed with a QL-1050 label printer is cut-off.


This issue only impacts the QL-1050 label printer when printing UPS labels. Sign into SendPro Online via your PC at to print UPS labels instead.

UPDATED: June 15, 2021