Picking up multiple packages in ParcelPoint Smart Lockers
The mailroom administrator can configure the locker so that when you pick up multiple packages, all of the lockers assigned to you open at either the same time or one at a time.
Products affected: ParcelPoint™ Smart Lockers
The mailroom administrator can configure the locker so that when you pick up multiple packages, all of the lockers assigned to you open at either the same time or one at a time.
- Setting up the system to open all the lockers at the same time
- Setting up the system to open one locker at a time
- Picking up the packages
Setting up the system to open all the lockers at the same time
- Select Settings > General Settings under Lockers.
- Select the Package Pick up tab.
- Set the Multiple Packages toggle to On.
- Select the Package Drop off tab.
- Set the Single QR Code for Multiple Packages toggle to On.
Setting up the system to open one locker at a time
- Select Settings > General Settings under Lockers.
- Select the Package Pick up tab.
- Set the Multiple Packages toggle to Off.
- Select the Package Drop off tab.
- Set the Single QR Code for Multiple Packages toggle to On.
Picking up the packages
- Go to the locker kiosk with your ID badge or the email containing your QR code.
- Tap Collect an Item. The screen you see depends on the local configuration of your lockers.
- Follow the prompts to tap your ID, scan your code, or tap Enter Code Manually. The screen you see depends on the local configuration of your lockers.
- If you choose to enter the pickup code, use the keyboard to enter the pickup code.
- Tap Submit.
- Using your finger, sign for the package in the area provided.
- Tap Submit. The locker doors will open allowing you to collect your packages
- Close each locker door. You return to the Home screen.
The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.
UPDATED: October 09, 2025