"CAL" message on SendPro Online or PitneyShip scale

If there the message "CAL" is displayed on your SendPro Online or PitneyShip scale, contact Pitney Bowes support.
Products affected: SendPro® Online, PitneyShip™

Issue

The message "CAL" is displayed on your SendPro Online or PitneyShip scale.

Resolution

This issue must be resolved by a Pitney Bowes representative. Please contact us for assistance.

UPDATED: April 25, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)