"CAL" message on scale in PitneyShip, PitneyShip Pro, and PitneyShip Enterprise
If there the message "CAL" is displayed on your scale, contact Pitney Bowes support.
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise
Issue
The message "CAL" is displayed on your scale model 397-A, 397-B, 397-C, 397-D, or SL-397-D.
Resolution
This issue must be resolved by a Pitney Bowes representative. Please chat with us for assistance.
UPDATED: August 14, 2025