"CAL" message on scale in PitneyShip, PitneyShip Pro, or SendPro Online

If there the message "CAL" is displayed on your scale, contact Pitney Bowes support.
Products affected: SendPro® Online, PitneyShip™, PitneyShip™ Pro

Issue

The message "CAL" is displayed on your PitneyShip, PitneyShip Pro, or SendPro Online scale.

Resolution

This issue must be resolved by a Pitney Bowes representative. Please contact us for assistance.

UPDATED: December 14, 2022