Changing or resetting your password in PitneyShip Pro, PitneyTrack, PitneyAnalytics, and the Locker Management Module

If you do not know your password, you can reset it.
Products affected: PitneyShip™ Pro, PitneyTrack™, PitneyAnalytics™, ParcelPoint™ Smart Lockers, Locker Management Module

If you do not know your PitneyShip Pro, PitneyTrack, PitneyAnalytics, and the Locker Management Module password, you can reset it.

  1. Go to the PitneyShip Pro, PitneyTrack, PitneyAnalytics, and the Locker Management Module signin page.
  2. Click the Forgot your password? link.
  3. In the Email field, enter your PitneyShip Pro, PitneyTrack, PitneyAnalytics, and the Locker Management Module username (email address).
  4. Click Send Reset Link.
  5. A password reset email will be sent to your email address. It may take up to 5 minutes for this email to arrive.
  6. Follow the instructions in the email to change your password.

If the password reset email is not received, check your junk and spam folders.

Note: If your organization uses single-sign-on (SSO), then you will need to use your internal procedures to reset your password.

UPDATED: August 02, 2022

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