Creating a certified shipping label in PitneyShip Pro

You can create and print a certified shipping label for a package.
Products affected: PitneyShip™ Pro

You can create and print a certified shipping label for a package or envelope.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

Watch this video or follow the steps below to learn how to create an E-Certified shipping label.

  1. Select the Certified Mail tab.
  2. Select E-Certified. You can also select Create a Certified Mail from the Shipping & Mailing menu.
  3. If you need to change the sender (from) address, select the From address in the upper left and select one of the following options:
    • To make a change to the currently selected address, select Edit sender address, make the necessary changes, and select Done.
    • To enter a new sender address, select Add new sender address, enter the address, and select Done.
    • To select a different sender address from your address book, select View all senders and select the desired address.
  4. Enter the recipient address, or select the address book icon to select an address from the address book.
  5. To email the tracking number when you print the label, select the Email the tracking number box and enter the email address.
  6. Select the class, First-Class Mail or Priority Mail. For First-Class Mail, select Letter, Flat, or Package. For Priority Mail, select Package or Cubic Soft Pack.
    E-Certified options
  7. Select the package type from the My Packaging menu. Available options vary based on the previous selection.
  8. Select the specific package type from the Type menu. Available options vary based on the previous selection.
  9. Enter the package dimensions and weight if required for the package type.
  10. If you use cost accounts, either click in the Cost Account field and start typing the cost account name or code to search, or select the search icon to view the entire account list.
    Search the Cost Account menu
  11. (Optional) Enter References and Notes as needed. Select More Reference Options to access all of the fields.
    More Reference Options
    • Memo/Reference: The contents of this field will print on the shipping label and be included in the tracking notification email. It is limited to 30-40 characters depending on the carrier. It will appear in your history. For UPS and FedEx, this field is also sent to the carrier and will appear on your carrier invoice.
    • Reference Two: For FedEx, this field is called Department and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
    • Reference Three:  For FedEx, this field is called Invoice and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
    • Reference Four: For FedEx, this field is called PO# and will print on the shipping label. For all other carriers, it will not print. It will appear in your history.
    • Shipper Ref: This field may be used for anything up to 40 characters. It will appear in your history.
    • Transportation Ref: This field may be used for anything up to 40 characters. It will appear in your history.
    • Shipping Notes: This field can contain any notes about the shipment up to 500 characters (255 for FedEx) and will be included in the tracking notification email. It will appear in your history.
  12. Select Print Shipping Label.
    ERR First-Class Mail output options
  13. Select the printer and print size.
  14. (Optional) Select Print Sample to print a test label.
  15. Select Print.

UPDATED: January 19, 2023