Shipping labels not aligned properly when using Avery Internet Shipping Labels in PitneyShip

If labels printed on Avery Internet Shipping Labels are not aligned properly, the wrong paper size may be selected.
Products affected: PitneyShip™


Shipping labels printed on the following Avery labels are not aligned properly.

  • Avery 8126 Internet Shipping Labels for Inkjet Printers (Pitney Bowes item #6W2-3)
  • Avery 5126 Internet Shipping Labels for Laser Printers (Pitney Bowes item #6W2-4)


The wrong label size was selected in PitneyShip.


Change the label size in PitneyShip:

  1. Before clicking Print Shipping label, select Print Options.
    Print Options
  2. Change Select Print Size to Plain Paper - 8.5 x 11.
  3. (Optional) To permanently set the size:
    1. Go to Settings > Shipping Label Options.
    2. Under Choose Format, select Plain Paper - 8.5 x 11.

If you need further assistance, please contact us.

UPDATED: May 02, 2022

Contact Us
Live Chat
Available • Closes at 8pm ET
Sales team hours are 8am-6pm ET
Live Chat
Live Chat is currently unavailable.
Chat is available Mon-Fri, 8am-8pm ET
Create a case
Submit support requests (Sign in required)