Error 0418-42-00B3 Printed drop count is zero message on the SendPro MailCenter, SendPro P Series or Connect+ Series
Please chat with us if the error 0418-42-00B3 Printed drop count is zero appears.
Products affected: SendPro® MailCenter, SendPro® P Series, Connect+® Series
Issue
The error 0418-42-00B3 Printed drop count is zero appears and the meter will not run mail.
Cause
There is a software error in the printing system.
Resolution
Please chat with us to resolve this error.
UPDATED: November 11, 2026