Adding postage to your meter in the Your Account portal

Refill your meter by transferring funds from your postage account to your meter. If your meter balance is low, you can add postage from Your Account.

Before you begin

• Make sure your meter is connected to the internet.
• Confirm the meter is not in use.
• Ensure there are no error messages displayed on your meter.

You can add postage to the following meters in Your Account. 

• SendPro® C
• SendPro® C Auto
• SendPro® Mailstation

Add postage to your meter from your online account

1. Sign in to the Pitney Bowes Your Account online portal.
2. Select Your Account.
3. Select Your Products > Postage Meters.
4. Select the meter you want to refill.
5. Select Refill Postage.
6. Review the amount available for refill.
7. Enter the amount you want to add.
8. Select Add to Meter.
9. Review the refill amount.
10. Select Confirm Refill. The refill may take a few minutes.
11. Wait for the confirmation message before closing the page.

Important: Closing the page does not cancel the refill, but you should wait until the confirmation message appears before leaving the page.

Related topics

• Refilling postage in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise