Adding customs product information in PitneyShip, PitneyShip Pro, or PitneyShip Enterprise

You can add customs product information for international shipments to pre-fill the customs information for commonly-shipped items. These items are then available to select when adding items on the Shipment Contents screen when creating an international shipping label.
Products affected: PitneyShip®, PitneyShip® Pro, PitneyShip® Enterprise

You can add customs product information for international shipments to pre-fill the customs information for commonly-shipped items. These items are then available to select when adding items on the Shipment Contents screen when creating an international shipping label.

The features and options you see may vary depending upon your role and subscription. If you have any questions regarding your permissions, please contact your administrator.

  1. Select Settings > Customs Options.
  2. Select Add Product Info.
  3. Enter a name for the product information in the Product Name field.
  4. Select the country where the item was made.
  5. Enter the Weight.
  6. Enter the Quantity.
  7. Enter the Value of Each Item.
  8. Select Save and Close.

Your saved customs products are available when adding items on the Shipment Contents screen when creating an international shipping label. Select the Pick from Inventory menu and select the item. If needed, type the first 3 characters of the product name to search.
Customs items on Pick from Inventory menu

UPDATED: November 08, 2023