"Our server's too busy to handle your request" message when opening Create Shipping Labels on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Please contact us to resolve the message "Our server's too busy to handle your request" message when opening Create Shipping Labels.
Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)

Issue

The message "Our server's too busy to handle your request" appears when opening Create Shipping Labels.

Cause

The user has an access issue with PitneyShip.

Resolution

Please contact us to resolve this issue.

UPDATED: September 20, 2022